The dentist, Dr. Alhadid, is a personable guy, so I felt comfortable talking to him. The office is clean and pretty newly renovated. The front desk receptionist seemed to know the ins and outs of my insurance plan much better than I did. I didn't need anything but a good cleaning, which was done by the hygienist (really good, thorough job), but they spent a lot of time with me and sent me home with a sweet goodie bag.